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-Registration for this event has closed. Please contact ASUG Member Services via email or call 312.321.5142 with any questions or concerns.

ASUG Webcast: CIC0 conversion to CRM

Schedule

Start Date: 2/11/2009
Start Time: 1:00 PM CT / 2:00 PM ET / 11:00 AM PT / 12:00 PM MT
End Date: 2/11/2009
End Time: 2:00 PM CT / 3:00 PM ET / 12:00 PM PT / 1:00 PM MT
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Description

The Customer Interaction Center (CIC0) front office process transaction is supported by SAP through ECC6.0. However, no new development is taking place on that platform. SAP is encouraging customers to transition to CRM to take advantage of new development in this area. This virtual event will provide an overview of what CRM will do for Utilities, as well as strategies and tips as to how to transition from the CIC to CRM.

Event Details

Event Contact: Tony Vernon

Registration Information

Status: Active
Deadline: Wednesday, February 11 2009 01:00 PM (CT)
Contact: Alison Alexander

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