Description
Attend this exciting and interactive webcast to get a complete overview and live demonstration of SAP’s newest Customer Relationship Management application, the new SAP CRM 7.0 release.<br><br> As part of the upcoming launch of the SAP Business Suite 7, SAP CRM 7.0 is an integral part of this game-changing enterprise application suite providing best-in-class functionality for the marketing, sales, and service lines of business in any enterprise. You’ll hear about the new SAP Enhancement Pack concept to introduce new CRM capability without upgrades, new usability and productivity improvements. From a Sales perspective, you’ll hear how to improve sales performance through enhanced pipeline performance management and territory management. From a Marketing standpoint, you’ll hear how to build stronger relationships with consumers through loyalty management along with improved segmentation and advanced campaign execution. For Customer Service, you’ll hear about delivering service excellence through communication enabled business processes, resource optimization, proactive contract management and high performing call centers. Also, you’ll get insight on a number of new industry-specific CRM business processes as well as multiple deployment options offering complete flexibility.
<br><br>In addition to hearing about the newest components of the SAP CRM 7.0 release and seeing a live demonstration, you’ll also hear about how you can take SAP CRM for a Test Drive to enable you to experience it first-hand for yourself.