ASUG and SAP Present: Customer Center of Expertise (COE) Seminars
You are invited to join the ASUG Customer Competency Centers/Centers of Excellence SIG and SAP for the Customer Center of Expertise (COE) Seminar series, taking place at eight select locations throughout North America. Registration is now open.
The CCoE Seminars will each feature a keynote presentation, stimulating panel discussions, and informative peer-to-peer exchanges, as well as a customer presentation, SAP speakers, and a presentation by key analyst firm, AMR, a recognized leader in the area of SAP Customer Center of Expertise and driving value from SAP investments. You’ll have an opportunity to meet face-to-face with ASUG and SAP executives and SAP experts who can help you understand how setting up a Customer Center of Expertise will enable you to meet your most critical business challenges.
Whether you are new to the SAP Environment or an SAP veteran who is looking to gain more value from your SAP Solution, this seminar will show you the steps you need to take to build and implement your COE. Each event will address the following key topics:
• Customer experiences in setting up a COE
• COE Best Practices and Resources
• Organizational models for a Customer COE and learning the value of uniting your business and IT as one integrated team
• Effective Business Case building for a COE and managing the obstacles around corporate culture
• Maximizing business value through the SAP Lifecycle
Please click here to review the high-level agenda, session abstracts, and speaker bios.
The COE Seminars are taking place in the following locations:
• Philadelphia, PA - Tuesday, September 15, 2009
• Chicago, IL - Thursday, September 24, 2009
• Palo Alto, CA - Tuesday, September 29, 2009
• Atlanta, GA - Thursday, October 1, 2009
• Houston, TX - Thursday, October 22, 2009
• Toronto, ON - Monday, October 26, 2009
• Calgary, AB - Wednesday, October 28, 2009
• Seattle, WA - Thursday, October 29, 2009
The registration fee for this event is $295 USD for ASUG members and $395 USD for Non-ASUG Members. Registration is currently open, but space is limited, so make sure to register early. If you have any questions, please contact Frannie Garvey.