Setting End Users on a New Course

Description

Join ASUG and SAP for a Webcast Series from SAP Education Featuring Michael Doane.

In this three-part Webcast series, Michael Doane, with SAP experts, examines the crisis of competency among end users who work with SAP software – its causes, its costs and his prescription for change.

You’ll also have an opportunity to assess the performance of your organization’s end users. The results plus Michael Doane’s and SAP’s guidance will be presented during the second Webcast to help you rewrite your road map for end user success.

In this final Webcast of the series we will set the final road map for your business success. Learn how to nurture end users and sustain their knowledge over time.

Speakers:
Michael Doane, Author of The New SAP Blue Book and The SAP Green Book, Thrive After Go-Live

A leading authority on enterprise applications, Michael Doane has 35 years of business and information systems experience. He advises clients on SAP strategies, implementation and integration, service provider selection and management, and best practices and methods for deriving value from SAP investments.

Kerry Brown, Global Vice President of Enablement, SAP

Kerry specializes in providing value in end-to-end delivery of business strategy and organizational transformation. Prior to joining SAP seven years ago, Kerry worked for Coca Cola Enterprises as the Global Director for Change Leadership. She specializes in strategic management, organizational development, program management and business process improvement.