• When

    {{ '2018-05-10T15:00:00+00:00' | userDatetime:'MMM D, YYYY' }}

    {{ '2018-05-10T15:00:00+00:00' | userDatetime:'h:mm a' }} - {{ '2018-05-10T16:01:40+00:00' | userDatetime:'h:mm a z' }}

ONE.Source: SAP Business One CRM Best Practices - Ask the Expert Session

In this session, Richard Duffy discussed the CRM features in SAP Business One, including features introduced with version 9.3 and campaign functionality.

  • Introduction
    • Notes on latest release (9.3) and patch level (PL04)
  • Discussion of CRM functionality in SAP Business One
  • Business Partner Master Data (13:20)
    • Extend Master File with User Defined Fields
    • Activity function
      • Filtering capabilities
  • Campaigns (27:45)
    • Campaign Generation Wizard
    • Target Group

Speaker:

Richard Duffy, Community Evangelist and Subject Matter Expert, ASUG