Our Leadership sets the strategy and direction of the organization and works closely with SAP to identify areas for growth and new opportunities.
Our Board of Directors is comprised of ASUG volunteers elected by our membership. Our organization’s daily operations are managed by the Chief Executive Officer of ASUG, along with The ASUG Management Team, a group charged with delivering on the Board’s vision and serving the membership on a daily basis.
Keith R. Sturgill is Vice President & CIO, Information Technology and Corporate Six Sigma for Eastman Chemical Company.
He is responsible for the strategy, use and delivery of information technology services to Eastman’s global businesses. He is also responsible for driving improvements and productivity across Eastman through the widespread use of Six Sigma methods and leadership.
Keith is a native of Wise, Virginia. He earned a Bachelor of Science degree in computer science from Virginia Tech and is a graduate of the Tuck Executive program at Dartmouth College. He has served in various roles in multiple IT associations including America’s SAP User Group.
Keith joined Eastman in 1986 as a systems analyst. He has had various and growing responsibilities around implementation of enterprise wide technologies that have significantly impacted the strategies and bottom line of Eastman. In July 2007, he was promoted to VP and Chief Information Officer.
Keith lives in Kingsport, Tennessee with his wife, Linda.
Paul Roche is the Chief Operating Officer for Network Services, an international organization of distributors of janitorial, sanitary, packaging, foodservice disposable, and commercial printing products. Roche leads operations including Customer Service, Pricing and Costing, eCommerce, Master Data Management, and Information Technology. In addition, Roche is responsible for the business process and technical integration of Network’s 76 member companies located across North America, representing a $12 billion distribution organization with more than 400 warehouse locations in the United States, Canada, and Mexico. Prior to serving as the COO, Roche served as Network’s Chief Information Officer for nine years, and started with the company in 2004 as its director of business applications.
Prior to joining Network Services, Roche held various positions in Consulting Management and Delivery for Extricity, Infinium Software, and began his career implementing distribution software for Daly Commerce. Roche holds a Bachelor of Arts degree from Providence College, and a Master of Business Administration degree from DePaul University’s Kellstadt Graduate School of Business.
Roche is a frequent presenter at ASUG Chapter meetings, Executive Exchange events, and at ASUG Annual Conference. He began his involvement with ASUG in 2010 when Network Services implemented SAP ERP across its three companies in under 13 months, completing their final go-live in December 2010. Network Services was awarded an ASUG Impact Award in 2011 for its rapid implementation leveraging the wholesale distribution All-In-One approach, and as the first company in North America to implement SAP’s Agency Business solution. Roche is also an active member of ASUG’s Executive Exchange, and has served on the ASUG Board of Directors since 2012.
Paul Fipps has been promoted to Chief Information Officer at Under Armour (UA) and is leading the transformation of UA Information Technology across global channels, partners, and new markets. Prior to this current role, Fipps was the Senior Vice President, Global Operations, and oversaw Global Sales Operations, Planning, and Global Logistics and Distribution for supply chain management. Fipps joined the team in January 2014 and works out of the Under Armour Global Headquarters in Baltimore, Maryland.
Prior to joining the Under Armour team, Fipps served as Chief Information Officer and Corporate Vice President of Business Services at The Charmer Sunbelt Group (CSG) – a leading distributor of fine wines, spirits, beer, bottled water, and other beverages in the United States. While at CSG, he led the strategic development and execution of CSG’s multi-functional shared services organization, which included information technology, customer care and financial / associate services. Before entering into the corporate world, he also proudly served in the armed forces as a member of the United States Army.
Fipps holds a bachelor’s degree in Computer Information Systems from the University of Baltimore and received his Masters of Business Administration from UB’s Merrick School of Business. He is a certified Project Management Professional (PMP) and a Six Sigma Greenbelt.
In addition, Fipps is a member of the Project Management Institute and currently serves on the Board of Directors of Americas’ SAP Users’ Group (ASUG). He previously served on the University of Baltimore’s Alumni Board of Governors and actively serves on UB’s MIS Advisor Board. He is a frequent speaker on the topics of Shared Services, Centers of Expertise, and SAP technology. Fipps, his wife Amy, and two daughters reside in Mount Airy, Maryland.
Mark LeClair brings more than 20 years of experience in large scale systems design and operation. LeClair’s responsibilities at Cintas are overseeing the development and execution of the strategic IT vision and plan, department goals, and initiatives that support the long term mission and objectives of the corporation. LeClair has responsibility for establishing the company’s technical vision and leading all aspects of the company’s technology development. He is accountable and responsible for technology strategy, internal and external partnerships, all IT engineering and operations, SAP Center of Competency, help desk services, network and telecommunication services, middleware application services, legacy application support, and data center operations.
Prior to joining Cintas, LeClair was the Vice President of Global Service Operations for British Telecom. He was responsible for leading an organization of more than 1,000 team members located across the globe providing Service Operations for all major multinational customers.
Before BT, LeClair was the Senior Vice President of IT Telecommunications at Charter One Bank Inc., where he led the development of integrated telecommunications solutions to more than 700 locations. Earlier in his career, he held IT leadership roles at Office Max and Westfield Companies. Throughout his extensive career in computing, LeClair has demonstrated an unwavering focus on growth, efficiencies, and customer satisfaction.
LeClair proudly served in the United States Air Force, specializing in Telecommunications and Electronics. In his spare time, he is an avid golfer and enjoys spending time with his two children, one grandchild, and his wife of more than 25 years.
David Wascom is Vice President of Information Technologies and Chief Information Officer for Summit Electric Supply (summit.com), one of the nation’s top 25 electrical distributors.
Summit, founded in 1977, is headquartered in Albuquerque, New Mexico, and employs 500 associates in 19 markets across four states, as well as in international operations.
It was the company’s growth from 2002-2007 that led Summit to consider SAP as its ERP system. Summit doubled in size with the acquisition of another distributor in 2002 that Wascom was working for. His sales and operations experience included progressively more responsible positions, including automation products manager and service center leader in New Orleans.
In 2006, Wascom was appointed to his current position to lead Summit's SAP implementation project. He and Summit’s team of 20 in-house IT professionals not only accomplished the enterprise-wide implementation, but customized many SAP functions to specifically meet Summit’s unique business needs as a wholesale distributor. He was named Chief Information Officer in 2007, and his experience led him to become an active member of the Americas’ SAP Users' Group.
In 2010, ASUG recognized Wascom with its Volunteer Service Award for his service as chair of the Wholesale Distribution Special Interest Group (SIG). ASUG also recognized Summit’s overall SAP efforts, led by Mr. Wascom, with its Impact Award.
In his current role, Wascom continues to oversee Summit’s information technology operations and is responsible for continuous business process improvements using SAP.
Wascom holds a bachelor's degree in economics and an MBA from Louisiana Tech University, as well as a Master of Science in economics from Louisiana State University.
Rudy Hendricks is a Production Control, Planning, and Scheduling Coordinator for Huntington Ingalls Industries at the Newport News Shipbuilding facility. Huntington Ingalls designs, builds, and maintains nuclear and non-nuclear ships for the U.S. Navy and Coast Guard and provides after-market services for military ships around the globe. Newport News Shipbuilding is the sole designer, builder, and refueler of U.S. Navy nuclear aircraft carriers and one of only two capable of building and refueling U.S. Navy nuclear submarines.
Hendricks began his shipbuilding career at Newport News Shipbuilding in 1975 as a Design Lofter. He left in 1980 and worked at three other companies providing design, procurement, and planning support services in various areas of shipbuilding before returning to Newport News Shipbuilding in 1994. Having served in positions as a structural designer, planner, production controller, engineering analyst, and business analyst in IT, his current role is as the coordinator and POC for a multi-departmental group that processes inspection reports for all aircraft carrier new construction, overhaul, and fleet support concerns for the Manufacturing Division. He has 13 years of SAP experience at Newport News Shipbuilding, having been on the frontlines during their rollout of SAP into the production environment in April 2001.
Hendricks has been a lifelong volunteer, having served as a volunteer firefighter for 30 years; a youth sports coach; commissioner and president of a local athletic association; PTA president; youth camp director with the local and state Elks Association; youth football official; VA High School League fast-pitch softball umpire; Program Chair and Chair of the ASUG Virginia Chapter, and now a member of the ASUG Board Of Directors.
He resides in Hampton, Virginia, with his wife of 38 years, Betty. They have two grown daughters and three granddaughters, all in Hampton.
Sharon Kaiser is the CIO at New England BioLabs, a leader in the production and commercialization of recombinant and native enzymes for genomic research. She built her extensive knowledge of SAP, IT technology, and operations management in several industries including medical device technology, manufacturing, retail, financial and credit card services, and petroleum. In 2014, Kaiser was honored as a recipient of the 2014 CIO of the Year Award for Healthcare / Life Sciences by the Boston Business Journal.
Kaiser is recognized as a successful leader for effectively managing international initiatives, simplifying complex operating environments with multi-faceted issues, leading business process improvements initiatives, incorporating effective change management practices, and managing enterprise development activities to affect bottom-line results.
Kaiser holds an MBA with an emphasis in finance from Oklahoma State University and a BSBA in information technology from the University of Arkansas. She is a frequent speaker on information technology and SAP. She is an avid hiker and spends many of her weekends in the White Mountains of New Hampshire. She is also a long term volunteer in her local community. Kaiser and her husband, Jerry, have three children and reside in Greenland, NH.
Geof Corb is the Deputy Chief Information Officer at the Johns Hopkins University, one of the nation’s preeminent research universities. His enterprise portfolio also includes the business systems and business intelligence solutions for the Johns Hopkins Health System.
Corb supports Johns Hopkins’ tripartite missions of research, teaching, and service/patient care by guiding the effective use of technology. As the Deputy CIO, he partnered with the CIO in developing and leading strategy, implementation, and operations relating to enterprise information systems and services, with a specific emphasis on service excellence. He is responsible for growing and cultivating positive and mutually beneficial relationships between central IT and constituencies across the university and health system. Corb has held increasing levels of responsibility and broadening roles within the IT organization at Johns Hopkins for more than 10 years.
Corb earned both his bachelor’s degree in computer science and his MBA in marketing at the Johns Hopkins University and has had the good fortune to work for Goldman Sachs, the Yale School of Medicine, and in e-business consulting. While serving as a staff programmer in the Yale Center for Medical Informatics, he published five papers in peer-reviewed journals related to computerized implementations of clinical practice guidelines. While consulting, he was involved in the initial development of one of today’s most popular Internet properties, sophisticated satellite-based workflow solutions for the maritime industry, cutting-edge marketing solutions for the entertainment industry, online governmental lotteries, brand management solutions, and loyalty marketing programs.
Corb lives in the suburbs of Baltimore with his wife, Jennifer, and three children, Alyssa, Jonathan, and Sarah.
In his current position as Chief Customer Officer at SAP America Inc., Stephen Shander is responsible for overall customer satisfaction and acts on behalf of SAP operational leadership in the role of customer advocate. Shander’s organization is comprised of project recovery, customer engagement teams, HANA, cloud, mobility, and analytic ambassadors. His team focuses on maximizing past investments in SAP solutions. His main areas of concentration include project success, establishing an environment for sustainable value realization, improving system related operational efficiencies, broadening and strengthening the Customer/SAP Ecosystem relationships, and leveraging SAP’s new innovations to provide business value.
In Shander's 12 years with SAP, he has held several senior management positions including, Senior Vice President and General Manager Line of Business, Senior Vice President and General Manager Northeast Enterprise Division, Senior Vice President Premier Customer Network, and VP Sales Manufacturing.
Prior to joining SAP, Shander served as Senior Vice President at Exchange Inc. Over a 30 year career in software and technology, he also served as the Eastern Region Vice President Mid-Market at PeopleSoft, as well as several sales and sales management positions with Hyperion Solutions and Management Science America (MSA).
Shander holds a bachelor's degree in marketing from Pennsylvania State University. Active in his community, Shander is a board member of TECHIMPACT, a non-profit organization that accelerates the philanthropic impact of non-profit organizations through the adoption of innovative technologies.
James A. Johnson, II is the Vice President and Chief Information Officer of Carpenter Technology Corporation. Johnson is responsible for the development of a focused Information Technology vision and strategy for the entire enterprise and for the development and execution of the IT operating plan.
He brings over 20 years of experience driving value through business process enablement in the financial services, chemicals, and metals industries. Prior to joining Carpenter, Johnson was the Vice President and Chief Information Officer of Styron now Trinseo. Trinseo is a world leader in the production of rubber, latex, and plastics. He was directly responsible for developing a cost effective, agile, and accountable IT organization while exceeding financial cost savings targets, enabling critical business processes, and facilitating the creation of value by leveraging technology.
Before Trinseo, Johnson was Vice President and CIO at Performance Fibers, a global producer of industrial polyester. He also held a variety of roles at Honeywell with responsibility for SAP implementation, application strategy and delivery, and general IT leadership in a variety of businesses during his time there.
A native of New Jersey, Johnson holds a Bachelor of Arts degree in Economics from the University of Virginia and a Master of Business Administration degree in Marketing and Strategic Management from the University of Maryland. He sits on the Board of Directors of Tech Impact. Tech Impact is a nonprofit whose mission is to ensure that all nonprofits can use technology to better serve the world. Johnson resides in the Philadelphia area.
Jennifer Buko is the Director of Finance Transformation at Houghton Mifflin Harcourt. In this role, she is responsible for leading strategic SAP enterprise initiatives. She provides leadership, motivation, knowledge, and vision to accomplish reporting enablement, driving process improvements, SAP optimization, and data management alignment. Buko was able to make significant strides towards cultivating and building stronger relationships with the HMH Technology Group and Finance that provided effective and efficient communications and business partnerships in an evolving environment.
Buko joined Houghton Mifflin Harcourt in January 2009 as Senior Manager Business Intelligence in Finance. She has developed her extensive knowledge of SAP, information technology, and financial operations in the following industries: defense contracting, manufacturing, hospitality, entertainment, and media. She has more than a decade of SAP experience in functional FICO, ERP upgrades, transformation studies, business planning and consolidation/EPM 10, and project systems.
In addition to a bachelor’s degree in Business Administration - Finance and Accounting from the University of Florida, Buko holds a master’s degree in Management Information Systems from Florida Institute of Technology.
Buko is a lifelong volunteer. She is currently an active volunteer with Junior Achievement of Central Florida, YMCA, and ASUG. She previously was the ASUG Chapter Chair for Florida and was recognized for her contributions, leadership, and received an ASUG Volunteer Services Award. She advocates for the customer by working closely with SAP and ASUG to foster research and sharing of best practices.
Jeff Hutchinson leads the global IT Enterprise Services team at Honeywell. In his role, he is accountable for all core IT solutions that are deployed enterprise-wide, including a variety of hardware infrastructure and software applications, in order to deliver an IT-as-a-service model.
Prior to joining Honeywell, Hutchinson was a SVP with SAP Labs - Products & Innovations (development) organization, where he led the global Strategic Engagements Executive team. He was also SAP executive sponsor for the SAP HANA Executive Advisory Council. Prior to joining SAP, Hutchinson was the global Chief Information Officer (CIO) of a multi-billion leading consumer goods corporation. In this role, he led highly successful Board-level enterprise transformational programs that leveraged agility and innovation to drive common business processes across diverse business units enabled by a single instance, vanilla implementation of SAP that leveraged SAP HANA. This program has been recognized by the industry as the leading practice for rapidly deploying common processes and SAP. Hutchinson also transformed a custom coding IS/IT organization into an agile and stronger team of business oriented process and solution experts.
Hutchinson has also been the North America Strategic Program Office lead and Chief Information Officer for a global multi-billion European corporation, where he drove business enhancement programs and transformed IS/IT to enable business imperatives. And prior to consulting, Hutchinson has had both operational and IS/IT roles in Electronics & High Tech and Aerospace and Defense.
Hutchinson has a Bachelor of Science in Business Administration from Bryant University, MBA from the University of New Haven, and MS in Software Engineering from Rensselaer Polytechnic Institute, and a Doctorate in Computing from Pace University.