In partnership with Esker, this ASUG webcast will deliver insights into your work with SAP technology.
For today’s B2B Customer Service teams working out of SAP, providing an “Amazon-like” buying experience is easier said than done. Join this webcast for an insightful discussion highlighting the transformative impact of AI-driven automation on the entire customer order journey.
Key Takeaways:
- Learn how to empower your CSRs with AI tools to ensure fast and accurate order management at every step of the process.
- Discover how to streamline email triage and simplify the complexities of the shared inbox with automatic classification/routing capabilities and even AI-assisted inquiry responses.
- Explore how other solution features (e.g., customer portal, advanced analytics, SAP integration) help Customer Service teams unlock added value for their business.
Speakers
- Nick Carpenter, Esker, Business Development Manager
- Chris Raleigh, Business Process Expert (O2C)-Americas Region, Fuchs Lubricants Co.