Tyson Foods is the world’s sec­ond-largest proces­sor and mar­keter of chick­en, beef, and pork, and a com­pa­ny con­tin­u­ing to grow through acqui­si­tion. It reached a point where to improve cus­tomer expe­ri­ence, employ­ees need­ed to per­form the ​“same tasks the same way.” Easy to say and hard to do when you’re try­ing to move away from long-estab­lished ways and lega­cy sys­tems while inte­grat­ing acquired com­pa­nies with their own ways.

Join Tyson’s asso­ciate direc­tor of net­work strat­e­gy and the IT solu­tion archi­tect for enter­prise appli­ca­tions to hear how their team is adopt­ing best- in- class busi­ness process­es enabled through SAP S/4HANA and SAP Inte­grat­ed Busi­ness Plan­ning. Join this web­cast to hear how Tyson over­came chal­lenges such as:

• Func­tion­al­i­ty gaps
• Risk mit­i­ga­tions
• Cul­tur­al changes

Reg­is­ter for the series to hear these inno­v­a­tive case stud­ies. This web­cast series fea­tures speak­ers from the upcom­ing Cus­tomer Expe­ri­ence Inno­va­tion Forum. Hear more case stud­ies on how com­pa­nies are dri­ving cus­tomer expe­ri­ence with end-to-end process­es and sys­tems. The 2018 event will take place Nov. 7 – 8 in Dallas.