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Enabling SAP Technology for Improved Customer Service at Tyson Foods

Tyson Foods is the world’s second-largest processor and marketer of chicken, beef, and pork, and a company continuing to grow through acquisition. It reached a point where to improve customer experience, employees needed to perform the “same tasks the same way.” Easy to say and hard to do when you’re trying to move away from long-established ways and legacy systems while integrating acquired companies with their own ways.

Join Tyson’s associate director of network strategy and the IT solution architect for enterprise applications to hear how their team is adopting best- in- class business processes enabled through SAP S/4HANA and SAP Integrated Business Planning. Join this webcast to hear how Tyson overcame challenges such as:

  • Functionality gaps
  • Risk mitigations
  • Cultural changes

Register for the series to hear these innovative case studies.This webcast series features speakers from the upcoming Customer Experience Innovation Forum. Hear more case studies on how companies are driving customer experience with end-to-end processes and systems. The 2018 event will take place Nov. 7-8 in Dallas.