What are SAP cus­tomers think­ing as we’ve left 2021 behind and we kick off 2022? We’ve got the answers, once again, with the release of our ASUG Pulse of the SAP Cus­tomer 2022 study.

We sought crit­i­cal pieces of infor­ma­tion from our mem­bers in North Amer­i­ca to cre­ate a pic­ture of the state of the SAP cus­tomer base for the fifth year in a row: their atti­tudes and pref­er­ences; their suc­cess­es and chal­lenges; and their thoughts and plans on vital SAP tech­nol­o­gy deci­sions. We have com­pared his­toric data trends, which has revealed sev­er­al insights.

This year, we were able to cap­ture the pulse of the North Amer­i­can SAP cus­tomer base and answer these ques­tions and more:

• How does the COVID-19 pan­dem­ic con­tin­ue to affect orga­ni­za­tions’ operations?
• Who real­ly makes IT buy­ing deci­sions today?
• Where are SAP cus­tomers plac­ing their focus­es in 2022?
• What tech­nol­o­gy is hav­ing the most impact on dig­i­tal trans­for­ma­tion efforts?
• What’s the sta­tus on migra­tions to SAP S/4HANA?
• What role is cloud play­ing in orga­ni­za­tions’ cur­rent landscapes?
• Why does SAP tal­ent and train­ing con­tin­ue to chal­lenge SAP customers?

We look for­ward to shar­ing these insights and impli­ca­tions with our ASUG com­mu­ni­ty in a con­ver­sa­tion between ASUG CEO Geoff Scott and ASUG Research Direc­tor Maris­sa Gilbert.