The recent explosion of touch points and complex interactions has created unprecedented challenges in creating a seamless customer journey. Now more than ever, customer understanding and the user experience has become mission critical. How will we lead the fundamental shift from siloed departments to customer centric organizations? How can we accelerate the end-to-end experience? And what will the adoption of these new developments look like?
Please join ASUG as we host a candid conversation with Ritu Bhargava, SAP’s Chief Product Officer for SAP Customer Experience. This Executive-level fireside chat will provide key insights into how SAP is helping customers manage and deliver a world-class customer experience. You will also have the opportunity to have your CX questions answered during this session.
Speaker
- Ritu Bhargava, Chief Product Officer, SAP Customer Experience