This content was presented during the Sales and E‑Commerce track of ASUGFORWARD.

During these uncertain times, organizations have had to change their business models to create new revenues streams, maintain their customers, and provide a better experience for them. The question is:during the COVID-19 pandemic, how have you changed your business model and leveraged e‑commerce to help your organization find new revenue streams while making it easier for your customers to do business with you? How has this change improved your customers’ experience?

Speakers

• Gary Desai – CIO, Discount Tire
• Glenn Pinnell – CIO, Benjamin Moore & Co.
• Steve Shander – Chief Customer Officer, SAP