Glob­al­Foundries was tasked with devel­op­ing a stream­lined, tar­get­ed user expe­ri­ence uti­liz­ing a web-based tech­nol­o­gy stack to increase sys­tem adop­tion, data qual­i­ty, and ver­sa­til­i­ty. Their cur­rent state pre­sent­ed a poor, mis­aligned, and some­times bro­ken inter­face which caused more con­fu­sion to the end user. So, they tar­get­ed their most fre­quent users (tech­ni­cians) for an ini­tial test study and then expand­ed this across var­i­ous shifts and work cen­ters. After mul­ti­ple stud­ies, the com­pa­ny com­piled the data into cor­re­spond­ing process­es which illu­mi­nat­ed areas of opportunity. 

Join top-rat­ed 2018 SAP-Cen­tric EAM speak­er and Glob­al­Foundries’ Facil­i­ties SAP Engi­neer, Christo­pher Carv­er, to learn how GlobalFoundries: 

• Reduced sys­tem inter­ac­tion time by over 60% across mul­ti­ple areas. 
• Increased sys­tem adop­tion and data integrity
• Lever­aged user feed­back to improve experience