In part­ner­ship with Esker, this ASUG web­cast will deliv­er insights designed to sup­port your work with SAP technology.

Used by hun­dreds of thou­sands of busi­ness­es world­wide, SAP^® is one of the lead­ing ERP providers on the mar­ket today — but that doesn’t mean it’s a per­fect sys­tem. As Cus­tomer Ser­vice lead­ers con­tin­ue to walk a tightrope between cost to serve and qual­i­ty of ser­vice, many are search­ing for a solu­tion to the often cum­ber­some, trans­ac­tion­al work com­mon­ly found in SAP envi­ron­ments. As Cus­tomer Ser­vice lead­ers con­tin­ue to walk a tightrope between cost to serve and qual­i­ty of ser­vice, many are search­ing for a solu­tion to the often cum­ber­some, trans­ac­tion­al work com­mon­ly found in SAP environments.

This webi­nar will explore best prac­tices for cre­at­ing more ​“fric­tion­less” Cus­tomer Ser­vice trans­ac­tions, includ­ing how AI-dri­ven solu­tions can seam­less­ly com­ple­ment SAP sys­tems to help your team:

Key Take­aways:

• Man­age quotes, change orders and open order man­age­ment with greater speed and simplicity.
• Improve col­lab­o­ra­tion and trans­paren­cy thanks to real-time updates and synchronization.
• Deliv­er more mean­ing­ful and time­ly cus­tomer inter­ac­tions by free­ing up your team from low-val­ue work.