Challenge: A warehouse distribution system which, due to tremendous organizational growth, was no longer able to meet the needs of current customers because of a heavy reliance on manual processes.
Strategy for Improvement: A complete overhaul of current processes with an emphasis on creating a system based on SAP Business One and running on web apps, which would eliminate specialists and increase productivity through distributive workflows.
Results: A reduction in order processing time which created the ability to process more than 10x the number of orders in an 8-hour workday. Increased order accuracy percentage to 99.8%.
- Thomas Mason, VP of Corporate Strategy, OCuSOFT Inc.
- George Haines, VP of Supply Chain Operations, OCuSOFT Inc.