Each year, ASUG con­ducts the Pulse of the SAP Cus­tomer study to gauge the atti­tudes, pref­er­ences, and plans of our mem­bers regard­ing SAP tech­nol­o­gy. This study allows us to track the evo­lu­tion of trends from year to year and pro­vides insight into how SAP cus­tomers are adapt­ing to devel­op­ments in the SAP world and beyond.

In the ASUG Pulse of the SAP Cus­tomer 2021 study, we focused on top­ics including:

• Per­spec­tives on change management
• Tech­nol­o­gy team changes and challenges
• Cre­at­ing Tech Envi­ron­ments for Innovation
• The move to SAP S/4HANA

This is the fourth year ASUG has gath­ered our mem­bers’ per­spec­tives. We’re con­tin­u­ing to see new shifts, such as how orga­ni­za­tions are edu­cat­ing and train­ing employ­ees, the hur­dles SAP cus­tomers face in imple­ment­ing new tech­nol­o­gy, and changes in tech­nol­o­gy pur­chas­ing behav­iors. This info­graph­ic fea­tures the high­lights from our 2021 study.

Down­load the 2021 ASUG Pulse of the SAP Cus­tomer info­graph­ic to learn what is changing.