Each year, ASUG conducts the Pulse of the SAP Customer study to gauge the attitudes, preferences, and plans of our members regarding SAP technology. This study allows us to track the evolution of trends from year to year and provides insight into how SAP customers are adapting to developments in the SAP world and beyond.

In the ASUG Pulse of the SAP Customer 2021 study, we focused on topics including:

  • Perspectives on change management
  • Technology team changes and challenges
  • Creating Tech Environments for Innovation
  • The move to SAP S/4HANA

This is the fourth year ASUG has gathered our members’ perspectives. We’re continuing to see new shifts, such as how organizations are educating and training employees, the hurdles SAP customers face in implementing new technology, and changes in technology purchasing behaviors. This infographic features the highlights from our 2021 study.

Download the 2021 ASUG Pulse of the SAP Customer infographic to learn what is changing.

Download Now: Pulse of the SAP Customer 2021 Infographic

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