A suc­cess­ful migra­tion to SAP S/4HANA needs to hap­pen under the right con­di­tions and for the right rea­sons. The orga­ni­za­tions that know why they are mov­ing and have the move mapped out as part of their busi­ness case are far more like­ly to achieve the val­ue and ROI they’re aim­ing for. 

ASUG caught up with Bimal Bud­hab­hat­ti, senior man­ag­er and man­ag­ing prin­ci­pal of enter­prise appli­ca­tions at Gen­er­al Datat­e­ch (GDT), a glob­al IT solu­tions provider. The com­pa­ny has seen some key shifts in its indus­try lead­ing up to its migra­tion to SAP S/4HANA. Through­out the con­ver­sa­tion, Bud­hab­hat­ti talked about what prompt­ed Gen­er­al Datat­e­ch to imple­ment the ERP solu­tion, how it fin­ished its migra­tion ahead of sched­ule, and what oth­er orga­ni­za­tions should con­sid­er before mak­ing the jump themselves. 

Jim: How has your expe­ri­ence been with SAP S/4HANA since Gen­er­al Datat­e­ch imple­ment­ed the plat­form about six months ago? 

Bimal: The mar­ket shift to cloud plat­forms has changed the way cus­tomers con­sume IT infra­struc­ture and appli­ca­tions. IT spend has seen a shift from the CapEx to the OpEx mod­el, and rev­enue from sub­scrip­tion billing is on the rise. It has impact­ed our rev­enue streams and how we engage with our cus­tomers. We aligned our busi­ness to change, and as the com­pa­ny trans­formed, we need­ed new capa­bil­i­ties to run our oper­a­tions, scale, and grow.