A successful migration to SAP S/4HANA needs to happen under the right conditions and for the right reasons. The organizations that know why they are moving and have the move mapped out as part of their business case are far more likely to achieve the value and ROI they’re aiming for.

ASUG caught up with Bimal Budhabhatti, senior manager and managing principal of enterprise applications at General Datatech (GDT), a global IT solutions provider. The company has seen some key shifts in its industry leading up to its migration to SAP S/4HANA. Throughout the conversation, Budhabhatti talked about what prompted General Datatech to implement the ERP solution, how it finished its migration ahead of schedule, and what other organizations should consider before making the jump themselves.

Jim: How has your experience been with SAP S/4HANA since General Datatech implemented the platform about six months ago?

Bimal: The market shift to cloud platforms has changed the way customers consume IT infrastructure and applications. IT spend has seen a shift from the CapEx to the OpEx model, and revenue from subscription billing is on the rise. It has impacted our revenue streams and how we engage with our customers. We aligned our business to change, and as the company transformed, we needed new capabilities to run our operations, scale, and grow.