We’ve got another SAPPHIRE NOW and ASUG Annual Conference under our belts, and we’ve seen a lot: the intelligent enterprise, opening moves taken in an epic battle to own the CRM market, Olympic athletes, and Justin Timberlake. Costco’s pilot program using SAP Leonardo and machine learning to reduce waste in its bakeries has been so successful (delivering $100 million in savings across 30 pilot locations) that the retailer plans to roll it out to all bakeries and other fresh food departments. Adidas is using intelligent enterprise technology to create a “speed factory” where custom products are manufactured for customers in 24 hours.

But while SAP introduced technology for forward-thinking companies and an ambitious plan to take on established players in the CRM space, it also raised questions—and left some unanswered. Here’s our take on this year’s SAPPHIRE NOW and ASUG Annual Conference.

Where’s Leonardo?

No longer a brilliant artist or a wayward ninja turtle to those in the SAP world, SAP Leonardo was introduced last year as a loosely grouped set of tools for machine learning, artificial intelligence, blockchain, analytics, and Internet of Things (IoT) applications. SAP even featured “The Leonardo Experience” on the show floor, a giant immersive kiosk with an admission line wrapping around it. The immersive kiosk this time focused on SAP as a company instead of any one product.