Your customers’ perception of your organization is the summation of every touchpoint they have with your company. How do you ensure that every element of your business is presenting a consistent, relevant, and compelling customer experience, regardless of the delivery channel or circumstance? Please join ASUG as we present an on-demand session with Adrian Nash, Global Vice President for Strategy and Loyalty Management with SAP Customer Experience. Adrian will share insights on how to effectively manage the customer experience in a multi-channel, multi-dimensional environment that our customers face every day.
Adrian Nash – GVP strategy and loyalty management, SAP CX