Terumo Americas Holding (TAH), which is a subsidiary of a global $6 billion medical device company headquartered in Tokyo, recently completed a phase of its digital transformation by implementing SAP S/4HANA.

In part one of this two-part series, Kalyan Balsubramanian, CIO for all the Americas, Sung Yang, VP and digital transformation project executive, and Rick Larrieu, VP of global IT and infrastructure, discussed the scope of the project, building the business case, navigating the implementation process, and going live. In part two, we go into more detail about the benefits of moving to SAP S/4HANA, executing on a well-thought-out change management strategy, and doing so during a pandemic.

ASUG: What technologies are you leveraging on your new SAP landscape and how has doing so improved operations?

Larrieu: If you think of it, SAP S/4HANA is at the core of our implementation, but it is surrounded by at least 35 to 40 complementary applications that we use. Many of them are a part of the SAP ecosystem, but we also have some third-party applications.