Teru­mo Amer­i­c­as Hold­ing (TAH), which is a sub­sidiary of a glob­al $6 bil­lion med­ical device com­pa­ny head­quar­tered in Tokyo, recent­ly com­plet­ed a phase of its dig­i­tal trans­for­ma­tion by imple­ment­ing SAP S/4HANA.

In part one of this two-part series, Kalyan Bal­sub­ra­man­ian, CIO for all the Amer­i­c­as, Sung Yang, VP and dig­i­tal trans­for­ma­tion project exec­u­tive, and Rick Lar­rieu, VP of glob­al IT and infra­struc­ture, dis­cussed the scope of the project, build­ing the busi­ness case, nav­i­gat­ing the imple­men­ta­tion process, and going live. In part two, we go into more detail about the ben­e­fits of mov­ing to SAP S/4HANA, exe­cut­ing on a well-thought-out change man­age­ment strat­e­gy, and doing so dur­ing a pandemic. 

ASUG: What tech­nolo­gies are you lever­ag­ing on your new SAP land­scape and how has doing so improved operations? 

Lar­rieu: If you think of it, SAP S/4HANA is at the core of our imple­men­ta­tion, but it is sur­round­ed by at least 35 to 40 com­ple­men­tary appli­ca­tions that we use. Many of them are a part of the SAP ecosys­tem, but we also have some third-par­ty applications.