SAP real-time support channels offer you live and direct access to SAP’s support experts. Learn how to choose the right channel for your questions and explore the benefits of Expert Chat, Schedule an Expert, and Schedule a Manager for your SAP solution.  

Key takeaways:

  • Experience how to reduce time to resolution with SAP's live support channels.

  • Learn of how to choose the right live support channel.

  • Learn how to start an Expert Chat and how to book Schedule an Expert or Schedule a Manager.

  • Find out how to use these channels for new and open incidents.

  • Gain insights on how SAP’s real-time support channels help you find answers and get help much faster.


  • Richard Knight, Support Center Lead, Product Support, SAP