Events

Quality Management Think Tank: How IDEXX Utilizes SAP Quality Notifications in Its Business

Jun 11, 2020 | 11:00 AM – 12:00 PM CDT
Online
Included with membership

Join us as we dis­cuss some of the new chal­lenges that we are fac­ing with the new nor­mal such as facil­i­ty clean­ing, zon­ing of work areas, and how that affects one-over-one dig­i­tal sig­na­tures and inspec­tion pro­cess­ing separation. 

We will also dis­cuss SAP S/4HANA and what those who have not gone there should expect. 

The for­mat for Thurs­day, June 11 at 11 a.m. CT and will include: 

  • Brief wel­come and kick­off from ASUG 

  • Rapid case study led by ASUG mem­ber Sue Rochon from IDEXX 

  • The dis­cus­sion will focus on: 

  • Qual­i­ty noti­fi­ca­tion process for sup­pli­er and inter­nal mate­r­i­al deviations 

  • Qual­i­ty noti­fi­ca­tions process for inter­nal process deviations 

  • Dis­cus­sion on future ways SAP Qual­i­ty Man­age­ment will be used 

Gain vis­i­bil­i­ty into the chal­lenges and suc­cess­es oth­er SAP cus­tomers are expe­ri­enc­ing, and acquire new ideas for real-world solutions.

If you are expe­ri­enc­ing chal­lenges and would like to lead your own case study, fill out the sur­vey here. 

Think Thank Insights:

  • After 3 pre­vi­ous attempts with 3 oth­er devi­a­tion report­ing process­es, IDEXX cre­at­ed three types of use cas­es for qual­i­ty noti­fi­ca­tions which they began imple­ment­ing in 2011: Qual­i­ty Noti­fi­ca­tions for Sup­pli­er Devi­a­tions (Q2), Qual­i­ty Noti­fi­ca­tions for Inter­nal Mate­r­i­al Devi­a­tion (Q3), Qual­i­ty Noti­fi­ca­tions for Inter­nal Process Devi­a­tions (own type). In today’s Think Tank, Sue Rochon goes through the 3 QM processes. 

  • With pre­vi­ous devi­a­tion report­ing process­es, the hang up was the com­pli­cat­ed approval process, where they used a 4‑part approval form which employ­ees would need to phys­i­cal­ly walk over. These Q note process­es sped every­thing up and made every­thing much less com­pli­cat­ed. If you’re the coor­di­na­tor cre­at­ing the task, you know who needs to approve it, so there’s now an auto­mat­ic work instruc­tion for who it should be sent to. 

  • A chal­lenge that IDEXX is now work­ing on is that now they cre­ate too many Qual­i­ty Noti­fi­ca­tions because they’re too easy to cre­ate and we’re spend­ing too much time cre­at­ing them. We’re eval­u­at­ing the process cur­rent­ly and will soon start a project to address it and to eval­u­ate up front whether we cre­ate a Q note, but we’ve had to push it off because of COVID-19. 

  • Today’s Think Tank had a robust dis­cus­sion, with many oth­er ques­tions about Qual­i­ty Man­age­ment, includ­ing inspec­tion types and meth­ods, work­flow func­tions, dig­i­tal sig­na­tures, and more rel­e­vant and time­ly topics. 

Think Tank Links: