SAP has developed and refined its approach to robotic process automation (RPA) for some years now, stretching back to a time (half a decade ago perhaps) before this strain of technology became one of the new “darlings” of the tech landscape. In its evolution, SAP has been quite specific about putting an “i” (for intelligent) in front of its offering of RPA.

We know that RPA at its most basic level has been described as “just screen scraping.” One example might be tracking a user’s actions on the screen to see what fields in a forms-based application are interacted with and then programming a bot to emulate those actions when the same task is required.

If this is RPA 1.0 and the notion of SAP to progress RPA into functional workplace environments was RPA 2.0, then we can now look to a more robust approach for enterprise-grade process automation as we now move to RPA 3.0 in 2020 and beyond. So, what does this encompass?

What Is Enterprise-Grade RPA?