SAP Advances Signavio Capabilities, Resources, and Brand

Just one year after announcing its Signavio acquisition, SAP bolstered its end-to-end analytics with new capabilities. These “experience-driven, journey-to-process analytics” further strengthen the SAP Signavio brand and organizational structure.

SAP said that the solution correlates experience data from user surveys—customer, supplier, and employee—with underlying, process-driven IT systems. The results? Data-driven understanding and insights that will improve operations and the customer experience.

“Consistent feedback from customers validates our beliefs when we joined with SAP just over a year ago,” said Gero Decker in the company’s press release. A co-founder of Signavio, Decker is now co–general manager of the SAP Signavio business.