This content was presented during the Sales and E‑Commerce track of ASUGFORWARD.

Each day of ASUGFORWARD will close with a panel of experts. The theme of day two’s panel is customer experience. Join sales and e‑commerce leaders as they share insights and best practices for creating opportunity, driving efficiency, and embracing innovation during a time of complexity and change.

Speakers

• Seema Vishnoi – VP, Customer Experience, SAP
• John Goetz – Global Practice Director, SAP Customer Experience, Birlasoft
• Moderator: Sumita Jayaraman – Senior Director, Product Marketing, Customer Experience, SAP