This con­tent was pre­sent­ed dur­ing the Sales and E‑Commerce track of ASUG­FOR­WARD.

Each day of ASUGFOR­WARD will close with a pan­el of experts. The theme of day two’s pan­el is cus­tomer expe­ri­ence. Join sales and e‑commerce lead­ers as they share insights and best prac­tices for cre­at­ing oppor­tu­ni­ty, dri­ving effi­cien­cy, and embrac­ing inno­va­tion dur­ing a time of com­plex­i­ty and change.

Speak­ers

• Seema Vish­noi – VP, Cus­tomer Expe­ri­ence, SAP
• John Goetz – Glob­al Prac­tice Direc­tor, SAP Cus­tomer Expe­ri­ence, Birlasoft
• Mod­er­a­tor: Sumi­ta Jayara­man – Senior Direc­tor, Prod­uct Mar­ket­ing, Cus­tomer Expe­ri­ence, SAP