Day 2

Every choice you make when inter­act­ing with your cus­tomers influ­ences the per­cep­tion the mar­ket has of your orga­ni­za­tion. It is extreme­ly impor­tant to deeply under­stand and engage with your cus­tomers on an indi­vid­ual lev­el to deliv­er the best pos­si­ble out­come at every moment of inter­ac­tion. Hear ASUG CEO Geoff Scott and Pres­i­dent of SAP Cus­tomer Expe­ri­ence Bob Stutz to receive updates on the SAP Cus­tomer Expe­ri­ence port­fo­lio and learn how to lever­age tech­nol­o­gy to put the cus­tomer in the cen­ter of every interaction.

In order to view the record­ing below, you must be an Exec­u­tive Exchange mem­ber, logged into your ASUG pro­file. If you can­not see the record­ings and meet the cri­te­ria above, please email ExecutiveExchange@​asug.​com.

Day 1 — Real­ize the Ben­e­fits Now by Accel­er­at­ing Your Path to SAP S/4HANA
Day 3 — Estab­lish­ing a Cloud Culture