Events

ASUG St. Louis: SAP Support Overview & Q+A

Regional Chapter Events
Aug 10, 2020 | 3:00 PM4:00 PM CDT
Online
Included with membership

Join the ASUG St. Louis chap­ter for a vir­tu­al and inter­ac­tive call to dis­cuss SAP Sup­port Ser­vices and Reports. This call will be host­ed over Zoom and will offer exten­sive facil­i­tat­ed net­work­ing oppor­tu­ni­ties, designed to keep you con­nect­ed with your chap­ter peers.

 

The for­mat for Mon­day, August 10, at 3 p.m. CT will include:

  • Brief wel­come and kick­off from ASUG 
  • Pre­sen­ta­tion by VerNeil Mesech­er Jr., Sr. Direc­tor of Main­te­nance Cus­tomer Engage­ment at SAP North America
  • Learn about SAP Sup­port Ser­vices and Reports, already includ­ed with Enter­prise Sup­port that will help:
  • Imple­ment (Go-Lives)
  • Oper­ate ( Opti­mize for low­er TCO, clean up data, clean up cus­tom code, secu­ri­ty, etc.)
  • Inno­vate (iden­ti­fy func­tion­al­i­ty you already own and the busi­ness case to turn it on; plan, pre­pare, imple­ment and oper­ate infor­ma­tion for the S/4HANA journey
  • Enable­ment (Vir­tu­al train­ing deliv­ery for­mats to improve User skillsets)
  • Col­lab­o­ra­tion (access to SAP experts and peers to dis­cuss initiatives)
  • Inno­va­tion and val­ue real­iza­tion reports to unlock func­tion­al­i­ty and plan for your dig­i­tal trans­for­ma­tion jour­ney (Pathfind­er, Busi­ness Rec­om­men­da­tions for S/4HANA, etc.)
  • Mis­sion-Crit­i­cal Sup­port (Lever­age resources for find­ing answers before hav­ing to log an inci­dent, real-time access to sup­port experts for quick­er res­o­lu­tion and tips and trick for nav­i­gat­ing the inci­dent man­age­ment process

 

Speak­er:
VerNeil Mesech­er Jr., Sr. Direc­tor of Main­te­nance Cus­tomer Engage­ment at SAP North America