Cloud Edi­tion of SAP Pre­ferred Care for Suc­cess­Fac­tors Customers

Slides & Recording

Please join us for a ​“just the facts” dis­cus­sion intend­ed for exist­ing SAP Pre­ferred Care cus­tomers but equal­ly infor­ma­tive in case you don’t run PC yet. 

The web­cast will include:

Pre­ferred Care includes every­thing in SAP Enter­prise Sup­port, cloud edi­tions. In addi­tion, SAP Pre­ferred Care cus­tomers receive:

• Pri­or­i­ty han­dling and enhanced ser­vice lev­el for response and res­o­lu­tion targets
• Access to Cus­tomer Suc­cess Man­ag­er with func­tion­al and tech­ni­cal expertise
• Proac­tive engage­ment plan­ning around busi­ness goals and key milestones
• Sys­tem Admin­is­tra­tor enablement
• Cycle, go-live and release support
• Prod­uct expert on demand, with access to knowl­edge base and content
• Release opti­miza­tion and test­ing best practices
• Sup­port governance
• Enhanced ser­vice and sup­port portfolio
• Release week­end coverage

Speak­er:

Fiona Coxe, SAP SuccessFactors