8:40 AM -8:45AM PDT
Welcome & Opening Remarks
Michael O'Donnell - National VP, Utilities, SAP
Geoff Scott - CEO, ASUG
8:45AM-9:20AM PDT
Electric Vehicles Impact on the Future of Utility Organizations
Tony Posawatz - President & CEO, Invictus iCAR LLC
Marc Coltelli - Global Energy Strategy & Operations Leader (E-Mobility Lead), EY
Moderated by: Michael O'Donnell - National VP, Utilities, SAP
Join this keynote to hear from Tony Posawatz—an automotive innovation leader with many years of executive experience, including at General Motors— and Marc Coltelli, who leads EY’s Global Energy e-Mobility solution as we discuss the electric vehicle market, its infrastructure, and the changing nature of how electric vehicles are impacting the grid.
9:20 AM- 10:00 AM PDT
Next Generation Customer Information Systems (CIS): Four Major Go-Lives
Jassi Arora - Vice President - Customer Connect Delivery and Customer Solutions, Duke Energy
Laura Atkinson- Director, Customer Information Systems Program, San Diego Gas & Electric
Christine Gonzales - Program Director, Southwest Gas
Lorene Miller - Managing Director, Customer Service, Southern California Edison
Moderated by: Jermayne Adamson - VP Sales, Utilities, SAP
The utility industry is continually anticipating customers’ needs and adjusting to meet their expectations. Join this panel discussion as we hear from four utility organizations, who’s customers represent 10% of the US population, on how they successfully modernized their customer information systems and embraced the cloud.
They will share:
How they navigated the projects amid a global pandemic
How their collaborative journey led to successful go lives within a few hours of each other
The benefits they are already experiencing
How their CIS programs continue to be ahead of the game
Speakers
- Jassi Arora, -VP Customer Connect Delivery, Duke Energy
- Laura Atkinson, Director, Customer Strategy & Transformation, SDGE
- Marc Coltelli, Global e-Mobility Leader, EY
- Christine Gonzales, Program Director, Southwest Gas
- Lorene Miller, Managing Director, Southern California Edison
- Tony Posawatz, CEO, Invictus iCAR
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