CX: Join the Cus­tomer Expe­ri­ence evolution 

Series Descrip­tion:

Are you won­der­ing what is cus­tomer expe­ri­ence and C/4 HANA? How can you deliv­er trust­ed, per­son­al­ized and con­nect­ed expe­ri­ences that help achieve busi­ness goals? How can you cre­ate and show tan­gi­ble val­ue for your busi­ness? How can you start your jour­ney with the intel­li­gent suite? 

Join the SAP CX series to explore the C/4 HANA suite solu­tions and hear the answer to your concerns/​questions.  This series will demon­strate why and how invest­ing in an intel­li­gent cus­tomer expe­ri­ence dig­i­tal plat­form, and inno­v­a­tive, intel­li­gent tech­nolo­gies, will enable your cus­tomers to win in the dig­i­tal econ­o­my. You will also learn about:

• The vision and strat­e­gy of the cus­tomer expe­ri­ence suite. 
• How cus­tomer expe­ri­ence mat­ters at every stage of cus­tomer engagement.
• The solu­tion roadmaps in short and long term.
• Embed­ded intel­li­gent tech­nolo­gies like AI/ML, IOT and ana­lyt­ics in the C/4 suite. 
• Dif­fer­ent deploy­ment options for easy consumption. 

Abstract:

What is C/4 HANA? Is it a new prod­uct? Is it ready to be pur­chased? Are oth­er cus­tomers using it?  Join this webi­nar to lean and explore why cus­tomer expe­ri­ence mat­ters at every stage of cus­tomer engage­ment. Hear about the com­plete C/4 cloud solu­tion suite and how they are stitched togeth­er to form a seam­less, con­nect­ed and intel­li­gent suite. This webi­nar will dis­cuss how intel­li­gent tech­nolo­gies are embed­ded in the solu­tions from get go. Hear about all the new capa­bil­i­ties but also learn how it relates with the exit­ing investments.

Pre­sen­ter:

Seema Vish­noi, SAP, VP C/4 HANA prod­uct Management

Pre­sen­ter Bio:

Seema Vish­noi is a VP in the C/4 HANA prod­uct man­age­ment team. She led the com­merce mar­ket devel­op­ment and go-to-mar­ket activ­i­ties for Latin Amer­i­ca. She has played key roles in CRM solu­tion man­age­ment, sales oper­a­tions and has suc­cess­ful­ly led var­i­ous CRM ini­tia­tives for cus­tomers and SAP. She is pas­sion­ate about inno­va­tion and adop­tion of new tech­nol­o­gy as well as help­ing cus­tomers suc­ceed in their dig­i­tal trans­for­ma­tion jour­ney. Out­side of SAP, Seema is an adjunct pro­fes­sor at Vil­lano­va Uni­ver­si­ty and is an active mem­ber of her com­mu­ni­ty. She is based out of New­town Square office and lives with her fam­i­ly in Glen Mills, Pennsylvania.