Events

Customer Experience Think Tank: Understanding SAP’s Strategy and Product Road Map

Webcasts
Nov 19, 2020 | 11:00 AM12:00 PM CST
Online
Included with membership

Think Tanks con­nect you with peers nav­i­gat­ing the same chal­lenges and oppor­tu­ni­ties as you. In this Think Tank, we’ll focus on how SAP cus­tomers can con­tin­ue to try to meet their own cus­tomer needs while the busi­ness land­scape con­tin­ues to change.

Join us and mem­bers of the SAP Cus­tomer Expe­ri­ence prod­uct team for an inter­ac­tive con­ver­sa­tion as we tap into SAP’s CX strat­e­gy and how you should be tak­ing advan­tage of the CX prod­uct port­fo­lio as we move into 2021 and beyond. 

Join us on Thurs­day, Nov. 19 at 12 p.m. ET/11 a.m. CT.

Dis­cus­sion led by SAP:

  • Adri­an Nash – Chief Strat­e­gy Offi­cer, CX Prod­ucts, SAP
  • Seema Vish­noi – VP, CX Prod­uct Man­age­ment, SAP

Top­ics of dis­cus­sion will include:

  • Over­all CX strat­e­gy updates that were announced dur­ing SAP Cus­tomer Expe­ri­ence Live: A Dig­i­tal Experience”
  • Insights shared dur­ing a recent ASUG Exec­u­tive Exchange con­ver­sa­tion with Bob Stutz, pres­i­dent of CX at SAP
  • What you should expect going into 2021

We’ll then open the floor for you to ask ques­tions and share real-world expe­ri­ences of how you’re using the port­fo­lio to deliv­er a per­son­al­ized expe­ri­ence for your customers.

Gain vis­i­bil­i­ty into the chal­lenges and suc­cess­es of oth­er SAP cus­tomers, and acquire new ideas for real-world solu­tions. If you are expe­ri­enc­ing chal­lenges and would like to lead your own case study, fill out the sur­vey here.