The pre­sen­ters show how they tapped into the pow­er­ful expe­ri­ence data (X) fac­tor from Qualtrics and actioned them and their find­ings with merg­ing oper­a­tional data (O) from SAP to cre­ate the per­fect blend of XO in their SAP S/4HANA jour­ney. They involved all of their key users in get­ting the sur­vey writ­ten and built accordingly.

Key Take­aways:

• X‑economy overview
• Busi­ness Case / Use Case for Qualtrics – SAP S/4HANA 
• XM Archi­tec­ture & deep dive into Qualtrics

Speak­ers:

• Tamas Praczko, SAP S/4HANA Pro­gram Man­ag­er, NRG Ener­gy Inc
• Arghadip Kar, SAP Senior Con­sul­tant, NRG Ener­gy Inc
• Pankaj Rana, SAP Solu­tion Archi­tect, NRG Ener­gy Inc