As the service industry continues to adapt and change into a combined maintenance and service outcome–based marketplace, it’s paramount now more than ever to identify and understand what’s really required for companies to adapt and succeed.
Key Takeaways
- Servitization and the change in service business models
- Building an adaptive platform for flexibility and optimization excellence
- Harnessing best practices for both maintenance and service operations
Speaker
- Jeff Bonnell, Asset, Service and Infrastructure Management, SAP
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