This content was presented during the Employee Experience and Human Resources track of ASUGFORWARD.

Restaurants are one of the industries hit hardest by the coronavirus. MOD Pizza, headquartered out of Seattle, has stores in 28 states and was quickly impacted as we started closing dining rooms. This brought wave after wave of regulations, decisions, and changes to many of our people and processes, and continues to do so. Join us to learn how MOD uses SAP SuccessFactors to manage constant adaptation into how/when to hire/re-hire, to rolling out new training in support of changes in the business, to gracefully supporting the off-boarding experience.


  • Shanna Taylor – Senior Director of Talent Acquisition and People Systems, MOD Pizza
  • Tara Gambill – Senior Director of Enterprise Systems, MOD Pizza

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