Johns Hopkins will share how involving users from design until deployment enhanced the user experience with better product deliverables. We will look into Hopkins’ Agile process, UX methods, and lessons learned from our successful implementations. Adoption of these processes improved efficiency for 60,000 end users.

Key takeaways:

  • How to engage users throughout the entire design process
  • Improved user experience
  • Incorporation of successful Agile approach


  • Tina Jeyasekhar, IT Project Manager, Johns Hopkins Health System
  • Sam Livingston, UX Architect, Johns Hopkins Health System

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