Johns Hop­kins will share how involv­ing users from design until deploy­ment enhanced the user expe­ri­ence with bet­ter prod­uct deliv­er­ables. We will look into Hop­kins’ Agile process, UX meth­ods, and lessons learned from our suc­cess­ful imple­men­ta­tions. Adop­tion of these process­es improved effi­cien­cy for 60,000 end users.

Key take­aways:

• How to engage users through­out the entire design process
• Improved user experience
• Incor­po­ra­tion of suc­cess­ful Agile approach