Swiss Fed­er­al Rail­ways (SBB) is not only a nation­al mobil­i­ty provider, but also a rail­way infra­struc­ture and rolling stock oper­a­tor man­ag­ing a vari­ety of dif­fer­ent asset types. Dur­ing the last years, the capac­i­ty demand for mobil­i­ty inten­sive­ly increased, and the require­ment to keep the crit­i­cal assets or sys­tems in reli­able oper­a­tion became even more impor­tant. To bet­ter under­stand and man­age caus­es and effects in oper­a­tion, SBB has cho­sen the reli­a­bil­i­ty-cen­tered main­te­nance (RCM) approach and part­nered with SAP in a co-inno­va­tion to improve RCM capa­bil­i­ties in SAP Intel­li­gent Asset Man­age­ment suite. The fail­ure-mode is a fun­da­men­tal ele­ment in RCM. When it comes to con­di­tion-based or pre­dic­tive main­te­nance, the fail­ure mode is the ground root to suc­cess­ful­ly imple­ment use cas­es that have a valu­able impact with­in the busi­ness process­es. First use cas­es show that it is impor­tant to edu­cate the employ­ees in RCM, but also hav­ing a scal­able and future-ready soft­ware solu­tion available.

Key learn­ings:

• Fail­ure mode as a key in main­te­nance management
• Con­tin­u­ous improve­ment in main­te­nance management
• Oper­a­tional­ize con­di­tion-based and pre­dic­tive-main­te­nance use cases