This con­tent was pre­sent­ed dur­ing the IT Oper­a­tions track of ASUG­FOR­WARD.

Zap­pos, one of the largest online retail­ers in the U.S., was look­ing to improve its day-to-day oper­a­tions of SAP. The orga­ni­za­tion was seek­ing ways to reduce costs, increase the effi­cien­cy of its small IT oper­a­tion team, improve the work-life bal­ance, and deliv­er hap­pi­ness to cus­tomers and employ­ees. In this ses­sion, you will get insights into these chal­lenges and how Zap­pos solved them. Speak­ers will present a real-life view of their SAP oper­a­tions automa­tion using Avantra.

Speak­ers

• Sandeep Cum­ba­mana­galam – Busi­ness Appli­ca­tions Prin­ci­pal Soft­ware Engi­neer, Zappos
• John Apple­by – CEO, Avantra