This content was presented during the IT Operations track of ASUGFORWARD.

Zappos, one of the largest online retailers in the U.S., was looking to improve its day-to-day operations of SAP. The organization was seeking ways to reduce costs, increase the efficiency of its small IT operation team, improve the work-life balance, and deliver happiness to customers and employees. In this session, you will get insights into these challenges and how Zappos solved them. Speakers will present a real-life view of their SAP operations automation using Avantra.

Speakers

• Sandeep Cumbamanagalam – Business Applications Principal Software Engineer, Zappos
• John Appleby – CEO, Avantra