The noise your customer hears is growing louder, the expectation of a great product is never clearer, but what customers are looking for is - an experience. An experience that is exciting, unexpected, personal, and above all gratifying. How do you make sure you can give that special personalized experience? How will you replicate this magical journey and scale for all your customers? How can you ensure agility in bringing new features to your commerce storefront, quickly, and often to continually delight your customers and attract new ones? The answer – Intelligent Commerce.
Join this session to learn how innovations in Commerce can continue to help you move the needle to increase your revenues and super charge your business for growth.
Amish Shah, Global Solution and Strategy Manager, SAP Commerce Cloud
Amish Shah has been ardently in pursuit of building products and services providing stellar Customer Experiences, and in helping companies adopt the Customer Experience mantra to grow their businesses. Amish solidly backs the notion that customer experience has to be ingrained in the DNA of any forward looking business. Amish has been driven by these guiding principles in crafting the strategy, roadmaps, to then finally commercializing and ensuring effective go-to-market of the most appropriate solutions that will not only enhance the building of customer journeys but will also ensure an agile time to value.