Topics & Timestamps | Video Summary

  • Where to find CRM functionality in SAP Business One
    • SAP Business One 9.3
    • Previous versions
  • Business Partner Master Data (2:27)
    • Customers, Prospects, and Suppliers
    • Accounting and payment information (4:13)
    • Block sending marketing content and GDPR (4:52)
    • Contacts (6:06)
    • Additional functionality (8:10)
  • Activities (8:28)
    • Create a new activity
    • Assign to user/employee
    • Recording a new activity
      • Set a reminder for activities scheduled in advance
    • Follow-up Activities
    • Other Details
      • Related Activities
    • Linked Document (15:05)
    • Attachments
  • User Defined Fields (18:40)
  • Opportunities (19:45)
    • Create an opportunity
    • General tab
      • Weighted forecasts
      • Interest ranges
      • Channels and Projects
    • Stages
    • Partners
    • Competitors
    • Summary
  • CRM Reports (27:20)
  • Campaigns (28:20)
    • Create a Campaign
    • Campaign Generation Wizard

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