Now more than ever, it is important to understand your customers and how to engage with them. Whether it’s being able to deliver a personalized experience, provide the data privacy that customers need, capture and understand their feedback, or build trust for ongoing relationships, SAP provides the solutions needed to create meaningful experiences with your customers.
Join us for a series of webcasts where you will learn about the strategy and road map for SAP’s Customer Experience product portfolio, as well as the cross-product solutions needed to support them, including user experience, intelligence and analytics, services and support, and cloud operations.
During this webcast, you will learn about the new SAP CX Business Foundation Services first-hand from Roland Keil, Chief Product Expert, Retail Omni Channel, SAP. You'll also discover how you can easily expand the functionality of your omni-channel SAP Customer Experience solution, including central order, omni-channel promotion pricing, and customer order sourcing.
Speaker
- Roland Keil, Chief Product Owner Business Application Foundation, Customer Experience, SAP
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