Now more than ever, it is impor­tant to under­stand your cus­tomers and how to engage with them. Whether it’s being able to deliv­er a per­son­al­ized expe­ri­ence, pro­vide the data pri­va­cy that cus­tomers need, cap­ture and under­stand their feed­back, or build trust for ongo­ing rela­tion­ships, SAP pro­vides the solu­tions need­ed to cre­ate mean­ing­ful expe­ri­ences with your customers.

Join us for a series of web­casts where you will learn about the strat­e­gy and road map for SAP’s Cus­tomer Expe­ri­ence prod­uct port­fo­lio, as well as the cross-prod­uct solu­tions need­ed to sup­port them, includ­ing user expe­ri­ence, intel­li­gence and ana­lyt­ics, ser­vices and sup­port, and cloud operations.

This web­cast will fea­tured a deep dive into the prod­uct strat­e­gy and road map for SAP Sales Cloud and Ser­vice Cloud. Hear first­hand from Deva Rajamo­han, head of prod­uct and engi­neer­ing for SAP Sales and Ser­vice Cloud, about which inno­va­tions are planned around sales automa­tion, retail exe­cu­tion, cus­tomer ser­vice man­age­ment, and more. 

Key take­aways:

• Get the lat­est on inte­gra­tion options.
• Hear about the newest features.
• Learn how AI and ana­lyt­ics are embed­ded in all SAP solutions.