Now more than ever, it is important to understand your customers and how to engage with them. Whether it’s being able to deliver a personalized experience, provide the data privacy that customers need, capture and understand their feedback, or build trust for ongoing relationships, SAP provides the solutions needed to create meaningful experiences with your customers.

Join us for a series of webcasts where you will learn about the strategy and road map for SAP’s Customer Experience product portfolio, as well as the cross-product solutions needed to support them, including user experience, intelligence and analytics, services and support, and cloud operations.

This webcast will featured a deep dive into the product strategy and road map for SAP Sales Cloud and Service Cloud. Hear firsthand from Deva Rajamohan, head of product and engineering for SAP Sales and Service Cloud, about which innovations are planned around sales automation, retail execution, customer service management, and more. 

Key takeaways:

  • Get the latest on integration options.
  • Hear about the newest features.
  • Learn how AI and analytics are embedded in all SAP solutions.


  • Deva Rajamohan, Head of Engineering for SAP Cloud for Customer, SAP

Want to watch this webcast? Become a member and get access to all ASUG benefits including news, resources, webcasts, chapter events, and much more!

Learn more

Already an ASUG member? Log in to watch