Interested in knowing what sessions will be available at SAP for Utilities? Join this Think Tank to get a sneak peek of featured conference topics across the business spectrum: customer experience, digital supply chain, HXM/success factors, intelligent spend management, and platform and technology.  

Please come prepared to unmute your microphone for discussion 

This interactive session on Wednesday, Sept. 22 at 2 p.m. ET/1 p.m. CT will feature high level information about the sessions planned for SAP for Utilities, including: 

Customer Experience 

  • Keynote: CIS Panel Discussion with Duke Energy, San Diego Gas and Electric, Southwest Gas, and Southern California Edison 
  • Going All In with the Latest Technologies from SAP: SDGE’s Customer Information System Business Transformation 
  • Enhanced Customer Experience for Florida Gulf Power Customers 
  • Transforming Customer Experience – SAP S/4HANA and C/4HANA Journey 
  • Southwest Gas CIS Implementation 
  • DTE Delivers a Better Customer Experience with Qualtrics 

Digital Supply Chain 

  • California Department of Water Resources (CDWR): Journey from a Reactive to Proactive Maintenance Organization 
  • Enabling Spatial Analysis and Probabilistic Risk Assessment of Gas Assets for NiSource Inc. 
  • From Batteries to Billing – Creating Demand Response 2.0 

HXM/Success Factors 

  • Future of Work Keynote 
  • The Workplace Experience to Drive Productivity and Agility 
  • Ask the HXM Experts with SAP and Eightfold 

Intelligent Spend Management 

  • Intelligent Spend AI - Improving Supplier Quality 
  • ISM Demonstration as part of SAP’s Intelligent Utility Experience Exhibit (on the showfloor) 
  • Resource Constraints vs. Sustainability, Equity, and Impact – A Practical Conversation on Where Do We Go from Here? Keynote with the National Utility Diversity Council 

Platform and Technology 

  • Maximizing Your SAP S/4HANA Transformation with SAP Analytics Cloud 
  • Building a Business Case for SAP S/4HANA at NextEra 
  • How Metropolitan Utilities District Leveraged Powerful Analytics Using SAP Analytics Cloud to Improve Financial Stability Throughout the COVID-19 Pandemic 

Our objectives for you as a Think Tank attendee: 

  • Come to the Think Tank ready to share your story, challenges, and/or questions. You can email your thoughts by contacting before the call. 
  • Participate live during the event by unmuting your mic, turning on your video, or sharing in the Zoom chat feature. 
  • Gain visibility into the challenges and successes other SAP customers are experiencing. 
  • Acquire new ideas for real-world solutions. 
  • Make a lasting new industry connection. 

If you are experiencing challenges and would like to lead your own case study, fill out the survey here