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SS: Introduction to SAP´s new Help Portal

Hosted by:Services and Support

TheSAP Help Portal has been an important resource for customers for many years, and has amassed a huge wealth of information over time. The site has undergone a complete redesign aimed at making the it easier to navigate and find content, marking a shift toward design and usability in the user assistance area. Our experts will give you an introduction to the new site and give you tips on navigating and finding content.

Speakers:

Christopher Gialloreto-Over 11 years experience in SAP User Assistance, over half of which spent focusing on training and project management around multimedia production. Joined the team working on the new SAP Help Portal and its infrastructure, and have since taken an active communication role regarding the site and its features. Graduated with a degree in Education in Illinois/USA in 2005 before joining SAP.