A hybrid solution brings new challenges to operation, requiring a move from on-premise to cloud. In this case, the solution includes SAP S/4HANA, SAP Sales Cloud and SAP Service Cloud solutions, and SAP Cloud Platform Integration service. We explain extending SAP Operations Control Center to cover integration, exception, and data consistency, and proactively operating a hybrid solution.

Key takeaways:

  • Leverage SAP Solution Manager as a platform for proactive technical monitoring of hybrid landscapes.
  • Set up hybrid business process operations and data consistency with SAP Solution Manager.
  • Hear best practices and suggestions of implementation project.


  • 2:00 – Speaker introduction
  • 3:50 – Key outcomes, objectives, and agenda overview
  • 5:15 – SAP system landscape
  • 7:10 – Challenges
  • 8:15 – Hybrid monitoring solutions
  • 16:10 – Application operations and integration monitoring
  • 18:35 – Business process operations and monitoring
  • 40:20 – Benefits and future plans


  • Allam Drebes, Support Consultant, SAP
  • Pavan Akkimsetty, IT Manager, Southern California Edison

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