Sponsored by: Knoa Software
In a real-life example, one of the largest public power utilities in the US, Salt River Project (SRP) leveraged Knoa’s user analytics to guide its move to SAP Business Suite on SAP HANA. SRP is one of many SAP customers that are in the process of migrating their ECC-based enterprise resource planning (ERP) system to an SAP HANA-based environment, with the ultimate goal of running the full SAP business suite on SAP HANA. During its journey, SRP leveraged SAP UEM by Knoa to give its support team unprecedented visibility into user adoption and experience.
Join this session to:
• Discover how to use analytics to ensure a successful migration project
• Address your user adoption and performance challenges
• Identify critical issues that should be addressed before migrating to
Gibs Saint Paul, Manager, Enterprise Application Solutions at SRP, told us: “Until now, our system support users had no way of knowing exactly how employees interact with SAP software. Now, with SAP UEM, our support teams are better equipped to identify and resolve issues rapidly and help improve the user experience.”
Knoa enables you to identify business-critical issues that should be addressed as you migrate to SAP S/4HANA®. The application gives you the opportunity to make needed adjustments to outdated, inefficient and complex processes before simply moving them onto a new S/4HANA platform. Knoa’s performance and usability metrics are proven to ensure you achieve seamless migration and confirm user adoption.
Gibs Saint Paul, Manager, Enterprise Application Solutions, SRP
FREE SAP Whitepaper (Delivered in confirmation email)
Navigating a Successful S/4HANA Implementation with SAP User Experience Management by Knoa
- Gibs Saint Paul, Manager, Enterprise Application Solutions, Salt River Project
- Erik Figueredo, Managing Director, Global Sales Operations, Knoa Software