Join your peers for this live con­ver­sa­tion where you will be able to share your expe­ri­ences, dis­cuss chal­lenges, and have your ques­tions answered by experts in the util­i­ties industry.

Don’t miss the oppor­tu­ni­ty to con­nect with Smart Ener­gy Water, and dis­cuss the cur­rent dig­i­tal cus­tomer expe­ri­ence (CX) and its impact on self-ser­vice com­mu­ni­ca­tion channels.

Hear about how mobile tech­nolo­gies are shap­ing CX and how to use AI-based self-ser­vice, mul­ti-chan­nel com­mu­ni­ca­tion options to empow­er cus­tomers. Plus, learn how to opti­mize your dig­i­tal strat­e­gy to pro­vide smarter cus­tomer expe­ri­ences across every touch­point in the user journey.

This think tank is a com­po­nent of the ASUG Best Prac­tices: SAP for Indus­tries vir­tu­al expe­ri­ence. ASUG Best Prac­tices: SAP for Indus­tries reg­is­trants will have pri­or­i­ty, if you haven’t reg­is­tered yet, sign up here today. Atten­dance is reserved for ASUG mem­bers and is first come first served. 

Host­ed by:

• Dar­ren Brady, Chief Cus­tomer Offi­cer, Smart Ener­gy Water

Spon­sored by: