Utilities are communicating to their customers using many different channels and technologies. Consolidating this community into a single source is very challenging. The process starts with choosing a single CRM platform and then integrating other sources into this system. This webinar will highlight how Utegration, an SAP partner, migrated from a homegrown CRM and Constant Contact to Hybris in only six weeks. It will further explore and evaluate SAP Hybris Marketing functionality and capabilities. Since Utegration is in the process of moving to S4 HANA Cloud, the webinar will also highlight Hybris and S4 HANA Cloud integration.

Speakers:

Russell Boyer/Jimmy Leong – Utegration

Juergen Kuhlmann – SAP Hybris

Robert Straubinger – SAP IBU