Events

UX: Conversational Applications in IT Service

Nov 8, 2017 | 11:00 AM – 11:36 AM
Online
Included with membership

Hosted by: User Experience 

Abstract:

Experience a live, conversational application for resolving IT service issues such as password reset and role assignment first hand. In this webcast, you will see how natural language processing and machine learning allow organizations to automate tasks that cause friction with the business user community.

Speaker(s): 

James  Rapp; SAP Labs