Events

UX: Conversational Applications in IT Service

Nov 8, 2017 | 11:00 AM – 11:36 AM CST
Online
Included with membership

Host­ed by: User Expe­ri­ence 

Abstract:

Expe­ri­ence a live, con­ver­sa­tion­al appli­ca­tion for resolv­ing IT ser­vice issues such as pass­word reset and role assign­ment first hand. In this web­cast, you will see how nat­ur­al lan­guage pro­cess­ing and machine learn­ing allow orga­ni­za­tions to auto­mate tasks that cause fric­tion with the busi­ness user community.

Speaker(s): 

James  Rapp; SAP Labs