At this year’s SAP Sapphire & ASUG Annual Conference, SAP unveiled a litany of announcements and updates to its product portfolio—aimed at helping its customers jumpstart innovation and operate despite macroeconomic uncertainty and fluid business conditions. Several of those updates could directly impact utilities, especially those migrating to the cloud and setting a foundation to embrace next-generation solutions.
Building upon the announcement of SAP Business Data Cloud earlier this year, SAP showed off expansions of agentic AI capabilities—including Joule agents enabled by SAP Business Data Cloud to access data from both SAP and non-SAP systems. Furthermore, Joule is now becoming, according to SAP CEO Christian Klein, “omnipresent” in the SAP product portfolio, leveraging data from across customers’ SAP and third-party cloud applications.
This is all part of SAP’s concept of the “AI Foundation,” giving developers “a single entry point to use a full set of tools that help build, extend, and run custom AI solutions and agents at scale,” according to SAP. As part of this effort, SAP showed off Joule Studio—a component of SAP Build—which is set to help developers create custom AI models and develop agents using low-code and no-code capabilities.
As SAP tries to enable its customers with cloud-based innovative solutions, it introduced a series of modular SAP Business Suite packages, aimed at providing customers with a set of integrated solutions ranging from cloud ERP to the SAP Business Technology Platform (BTP). At SAP Sapphire & ASUG Annual Conference, SAP announced a series of packages currently available to customers, including a customer experience package that includes AI-powered tools to help enterprises with processes like customer data management and service commerce to “inform decisions, accelerate the engagement from discovery to advocacy, and increase revenue opportunities.” Other packages are centered around supply chain management, human capital management, finance, and procurement.
Finally, SAP announced new enhancements to RISE with SAP. Specifically, the software company updated the RISE methodology to include updates to its discovery phase, expanded onboarding offerings, and the inclusion of a project workspace in SAP Cloud ALM.
ASUG will be covering these announcements in further detail in our editorial coverage and virtual events. We will also focus on these innovations—and more—at SAP for Utilities, Presented by ASUG, and ASUG Tech Connect.