Over the past few years, busi­ness­es have begun to think dif­fer­ent­ly about the employ­ee expe­ri­ence. This is espe­cial­ly true dur­ing the COVID-19 pan­dem­ic, which has required employ­ers world­wide to fig­ure out how to con­tin­ue oper­a­tions with huge por­tions of their work­force in a remote envi­ron­ment, while also mak­ing sure all employ­ees are safe and healthy.

“These last few months have com­plete­ly changed how we think about human resources,” said Stacey Har­ris, chief research offi­cer and man­ag­ing part­ner at Sapi­ent Insights Group, dur­ing her dis­cus­sion focused on the new HR agenda.

HR Is Expe­ri­enc­ing New Opportunities

Two days of the 2020 ASUG­FOR­WARD vir­tu­al event were devot­ed to Employ­ee Expe­ri­ence and Human Resources ses­sions. These cov­ered how employ­ers are using tech­nol­o­gy and soft­ware to improve their hir­ing, onboard­ing, and HR capa­bil­i­ties. Pre­sen­ters also focused on how busi­ness­es have suc­cess­ful­ly kept run­ning dur­ing a glob­al pandemic.