Over the past few years, businesses have begun to think differently about the employee experience. This is especially true during the COVID-19 pandemic, which has required employers worldwide to figure out how to continue operations with huge portions of their workforce in a remote environment, while also making sure all employees are safe and healthy.

“These last few months have completely changed how we think about human resources,” said Stacey Harris, chief research officer and managing partner at Sapient Insights Group, during her discussion focused on the new HR agenda.

HR Is Experiencing New Opportunities

Two days of the 2020 ASUGFORWARD virtual event were devoted to Employee Experience and Human Resources sessions. These covered how employers are using technology and software to improve their hiring, onboarding, and HR capabilities. Presenters also focused on how businesses have successfully kept running during a global pandemic.