As you continue your SAP S/4HANA journey, it is important to understand the costing, licensing, and contracting options for an SAP S/4HANA project. We have gathered 10 frequently asked questions to summarize this ASUG Pathfinder module.
What is different about running in the cloud versus running on-prem?
Organizations may need to have separate licenses for managing different aspects of their cloud instances. You may need to consider the number of virtual machines, the use of very large datasets, and whether you will need support directly from a hyperscaler.
Is RISE with SAP the right option for my company?
RISE is one of the best ways for an organization to move to the cloud. Many organizations choose RISE with SAP because it bundles hyperscaler licensing and support into a single contract. But it’s not necessarily for everyone. Make sure you explore the options that make the most sense for your organization.
What are the different user licenses and how do we choose the right combination for our company?
SAP has a unique licensing model for users that needs to be carefully understood and managed. Be sure to tap into ASUG’s extensive resources on this subject.
How does my contract with my services partner(s) fit into the overall SAP contract and licensing process?
A RISE with SAP contract does not include services typically undertaken by a services partner. Whether you have RISE with SAP or not, implementation and associated services must be contracted separately.
What happens to my ECC contract when I move to SAP S/4HANA?
This is an important question to explore, as there are many scenarios for what can happen depending on the scope of the SAP S/4HANA project. You will need to consider whether ECC will be sunsetted or maintained side-by-side.
What level of maintenance and support is right for my organization?
There are several different maintenance and support options from SAP and its partners, and it’s important to understand the differences and contract accordingly.
What happens to my ECC instances if I maintain them after their scheduled end of life?
ECC end of life does not mean the end of maintenance and support. SAP and its partners have several options for customers that need to maintain an ECC instance after their SAP S/4HANA go-live.
What is an SAP License Audit and what does it mean to my organization?
SAP uses license audits to ensure that customers have licensed the correct number of users for their systems. It’s not always about spending more with SAP: organizations with too many licenses can reduce their licensing costs via an audit.
How do we ensure training and education are part of the contracting process?
SAP has numerous options for training and education that range from free online courses to customized instructor-led training. Be sure that the training and education your organization needs are included in your contract negotiations.
Should I use an external contracting and licensing consultant?
Many organizations have internal legal teams that may not have expertise in the minutiae of enterprise software contracts. In that case, it may make sense to consult with an external expert as part of the contracting process.